At www.hcdecors.com, we are dedicated to delivering your carefully curated furniture, seating, and textile accents with the utmost precision and care. Our shipping procedures are thoughtfully designed to ensure your complete space solutions arrive in pristine condition, balancing meticulous handling with transparent delivery timelines that reflect our commitment to quality.
Each order undergoes thorough quality inspection and protective packaging within 3–5 business days following payment confirmation. During peak seasons or special collection launches, processing may extend to 5-7 business days to maintain our high standards for furniture and delicate decorative items. You will receive detailed email notifications at every stage, including prompt updates should any unexpected delays arise beyond our standard processing window.
Transit commences once your order departs from our specialized fulfillment center. Domestic shipments within the United States typically require 7–14 business days via our standard delivery service, accounting for the careful handling required for furniture and textile products. International destinations including Canada, United Kingdom, European Union nations, Australia, and select regions require 14–21 business days, accommodating necessary customs inspections and our commitment to damage-free transportation of premium home furnishings. These extended timeframes reflect our partnership with carriers experienced in handling substantial furniture pieces and delicate decorative items with specialized care.
We currently ship to: United States, Canada, United Kingdom, European Union countries, Australia, Japan, and select Middle Eastern regions. Complete destination availability is displayed during checkout based on our current logistics partnerships and furniture shipping capabilities.
We are pleased to offer Free Shipping (US$0 shipping fee) on all orders with no minimum purchase required. Shipping Fee: US$0 (no hidden costs). Shipping Method: All orders are shipped via our standard shipping service. Processing Time: Orders are processed within 3–5 business days. Delivery Time: Standard delivery takes approximately 7–14 business days, depending on the destination. Coverage: Free shipping applies to all regions we currently ship to. Every order qualifies—enjoy shopping with absolutely no shipping charges.
Domestic Orders: 7–14 business days
International Orders: 14–21 business days
All orders are shipped via standard shipping, completely free of charge — no conditions, no minimum purchase required.
Orders are typically processed within 3–5 business days before being dispatched.
Delivery times are estimates and may vary depending on destination, local carrier services, customs processing, and external factors.
A shipping confirmation email with tracking information will be sent once your order ships.
We are committed to providing transparent, hassle-free shipping — every order ships free, always.
All international shipments include prepaid VAT/GST for EU/UK/Australia orders exceeding $300. For other destinations, customers are responsible for applicable duties and import taxes. Unclaimed parcels are subject to a $15 restocking fee plus actual return shipping charges. We strongly recommend consulting your local customs authority before ordering high-value furniture items to understand potential import regulations and costs.
We require adult signatures for all furniture and large item deliveries. Three delivery attempts will be made before items return to our distribution facility. Reshipment fees apply ($25 domestic/$60 international for furniture items). Due to the nature of our products and security considerations, we cannot deliver to parcel lockers or freight forwarding addresses for large furniture pieces.
Comprehensive tracking links are emailed upon dispatch, with specialized monitoring for temperature and humidity-sensitive textile items. Our dedicated support team at [email protected] provides personalized shipping updates upon request, including customs clearance assistance for international clients and specialized handling instructions for furniture deliveries.
Custom-made furniture pieces require 21–28 business days for production before shipping commences. Seasonal closures (December 24-January 2) temporarily pause all shipments. Weather-related delays automatically activate protective storage protocols at our partner distribution hubs until safe transportation conditions resume, ensuring your furniture and decorative items remain protected.
